Returns & Exchanges

At Briggs & Riley, we stand by the quality of our travel gear and offer a 30-day return window for unused merchandise in its original packaging. If your purchase does not meet your expectations, we provide a straightforward process to ensure your satisfaction.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your unused items in their original shipping box, ensuring all hangtags and protective materials are included.

• 3.
  Attach the Shipping Label

  Print the prepaid return shipping label provided through the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.